Delays and cancellations haunted IndiGo passengers on Wednesday as at least 150 flights of India’s key budget carrier were cancelled, owing to a crew shortage and modified roster norms. The chaos reportedly continues on Thursday as well.
Several airports across India witnessed chaotic scenes as passengers waited for hours to board their flights as schedules were affected due to the cancellation of their flights.
The airline apologised for the crippling disruption and warned travellers to brace for further cancellations through Friday, saying it had initiated “calibrated adjustments” to stabilise operations over the next 48 hours.
Here is the list of cities that were impacted most by IndiGo’s operational disruptions on Wednesday:
| Airport | Flights cancelled |
|---|---|
| Bengaluru | 42 |
| Delhi | 38 |
| Mumbai | 33 |
| Hyderabad | 19 |
| Kolkata | 10 |
As per latest updates, the operational disruptions will continue to impact passengers on Thursday as well. A spokesperson for the Bengaluru airport said that 73 IndiGo flights had been cancelled on December 4. The ordeal is likely to continue in Hyderabad also as 33 outbound Indigo flights are expected to be cancelled from Hyderabad’s Rajiv Gandhi International Airport on Thursday, PTI reported.
Thirty five incoming flights are also likely to be cancelled during the day.
What caused the disruptions?
IndiGo passengers impacted by the delays and cancellations took to social media to show the inconvenience caused as they argued with airline staff over the flight cancellations.
Thousands of passengers were impacted by the disruptions in IndiGo operations, the airline which operates around 2,300 domestic and international flights daily. IndiGo cited a “multitude of unforeseen operational challenges” as a cause for the chaos across the network for the past two days, and apologised to the passengers for the inconvenience.
“IndiGo has been facing acute crew shortage since the implementation of the second phase of the FDTL (Flight Duty Time Limitations) norms, leading to cancellations and huge delays in its operations across the airports,” PTI quoted sources as saying.
“The situation turned bad on Tuesday for the airline and the shortage turned worse on Wednesday with scores of flights cancelled and delayed from across airports in the country,” the source said, adding that there are crew rostering as well as baggage system issues.
(With inputs from agencies)
www.hindustantimes.com
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