Japan Post Insurance takes minority stake in KKR-backed group

Japan Post Insurance has taken a minority stake in Hoken Minaoshi Hompo Group, a business controlled by KKR-managed funds.

Hoken Minaoshi Hompo Group operates a multi-channel insurance distribution business in Japan, using a mix of high-street outlets, call centres and online channels.

Its main brand, Hoken Minaoshi Hompo, runs roughly 350 stores and sells policies from more than 40 insurers.

Japan Post Insurance said the investment is expected to support the group’s growth plans and help it expand its insurance platform in Japan through both organic growth and acquisitions.

The two organisations also plan to look at potential areas of cooperation drawing on Hoken Minaoshi Hompo Group’s platform and Japan Post Insurance’s insurance and customer service capabilities.

As part of this work, they will set up a new outbound call centre business for Japan Post Insurance from April 2026, with support from Hoken Minaoshi Hompo Group.

Japan Post Insurance CEO, director and president Tanigaki Kunio said: “We believe the opportunity to invest in such a growing and innovative business is highly compelling and will enhance the value of our core distribution channel, the post office network, and contribute to our sustainable growth.

“Through this investment, we will further strengthen our strategic partnership with KKR, which began in 2023, while steadily advancing collaborative initiatives, including in our call center operations, to build a mutually beneficial relationship among the three companies, including Hoken Minaoshi Hompo Group.”

KKR announced in September 2025 that it had acquired Hoken Minaoshi Hompo Group through funds it manages, with the aim of speeding up the company’s expansion as an insurance distributor and developing additional value.

In a separate transaction, Hoken Minaoshi Hompo has acquired Eternal Co. from Tokai Tokyo Financial Holdings.

Eternal runs more than 40 “Hoken Terrace” walk-in insurance consultation stores located in shopping malls across Greater Tokyo, Nagoya and Osaka.

Hoken Minaoshi Hompo Group CEO Tomoki Usui said: “We are proud to have received this investment from Japan Post Insurance and to have established a strong partnership that extends beyond capital to meaningful business collaboration.

“Through this funding, we will further enhance our service quality and strengthen our risk management framework, while accelerating our growth by leveraging our collaboration with Japan Post Insurance and KKR.

“Looking ahead, we will continue to deepen the partnership among the three companies, deliver sustainable value to our customers and society, and strive to further enhance our corporate value.”