Before big-box retailers, most communities had a local hardware store.
In many cases, these stores served as a community hub, selling everything from building supplies and hardware to grills and whatever a homeowner might need that wasn’t readily available elsewhere.
These stores still have a role, according to GlobalData Managing Director Neil Saunders, but it’s a shrinking one. He noted that consumers go to big-box stores for large projects, but their local hardware stores for smaller projects.
“The broader truth here is that Home Depot does best for big scale improvement tasks and major DIY jobs and is a major destination for consumers undertaking such work,” Saunders told the Associated Press. “Unfortunately, the market did not play ball over the final quarter with the number of projects undertaken down by 1.5%, mostly driven by a sharp decline in bigger ticket projects, such as full remodels.”
That’s a small ray of sunshine, but it has not stopped local hardware retailers, including Montreal’s 110-year-old BMR Quincaillerie Notre-Dame de St-Henri, from closing.
Quincaillerie Notre-Dame will close because its owners can’t find a buyer to keep it in operation. That’s partly because consumer behavior has shifted.
“The percentage of hardware stores that are truly independent (mom‑and‑pop style) has dropped over the decades, from 47% in 1992 down to 42% by 2018,” reported The Handbuilt City.
These stores also face the challenge that forced Quincaillerie Notre-Dame to close, namely, the lack of an heir to take over the business.
“The average independent hardware retail store owner — the neighborhood Joe making your keys or selling you paint — is turning 60 and his children are not rushing to take over the store,” the North American Retail Hardware Association (NARHA) told the Las Vegas Review-Journal.
That’s something the trade association wants to correct.
“It is a huge issue we are focused on,” said Scott Wright, executive director of the Leadership Institute for NRHA. “Many of those retailers don’t have a succession plan for passing that down to the next generation or someone within the company.”
Home Depot dominated the home-improvement sector with 28% of the market in 2025, with Lowe’s capturing 17% of the market and Amazon generating 11% of the sector’s sales, according to the Numerator Home Improvement Tracker.
The “big three” retailers captured about 56% of sales, while many smaller chains and retailers struggled to generate enough sales to stay in business.
finance.yahoo.com
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